Not enough staff for all the guests staying at the resorts. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. The swim-up rooms are connected with the main floor rooms. Jetted tubs, free WiFi Boasting jetted bathtubs, the 840 guestrooms also offer free WiFi and free minibar items. people just kinda leave their garbage everywhere, the staff do their best to pick up after everyone. All of our 1,183 luxurious rooms and suites offer our exclusive DreamBed™ Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. Located about 20 miles south of Cancun, in Benito Juárez, Mexico, the Royalton Riviera Cancun Resort & Spa has something to offer every type of traveler. Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water … Hello, i booked my reservation for 2021 and I am trying to select a, ... Mario, room was perfect with large upper terrace with, ... variety, good beache with comfortable and available chair, clean pool bur crowded, we liked the swim out and, ... Alfonso: Diamond Club - el desayuno en Gormet Marche Benjamin y Dani: el Spa reception, So I was looking forward to staying at the Royalton and I wanted to book 7 nights however when I read reviews from other vacationers I noticed that this hotel had the habit of giving you a different, Dear drevajones Thank you for bringing your comments forward on Trip Advisor. Featuring facials and massage treatments, Royalton Riviera Cancun (Adults Only) Venue is located 2.7 km from Petempich Bay. No foam parties at the pool. The staff was fantastic. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. View deals for Royalton Riviera Cancun Resort & Spa - All Inclusive, including fully refundable rates with free cancellation. Pleasant staff! Our reservations team will be glad to assist you with your. Staff came in room for pest control and left dead bugs all over our bed and everywhere else in the room the the front desk was rude to me when I called to report it. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Room rates include meals and beverages at onsite restaurants and bars. Thank you again for your valued feedback and hope to be your host again in the not too distant future. Entertainment: it seemed like some of the fun things that used to do before covid-19 they can't do anymore. It’s right on a palm-backed beach that curves gently around a reef. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. This is nowhere near a 5-star resort. The Luxury Junior Suite accommodates up to five guests and has one king-size or two … Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. We apologize for not reaching your expectations. We were able to get pretty pictures and the kids played in the nice sand. Luxury regards Alfonso Lopez General Manager. I vacationed with my 17 year old this time, stayed on the family side. And they didn't even have enough participants to do a water balloon fight while we were there. But my husband and oldest child said the fire show was the best on Saturday night! Prices are the average nightly price provided by our partners and may not include all taxes and fees. No. ... dining! I would probably return in the future. Royalton Riviera Cancun Resort & Spa Features, Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Can I just say I have never seen so many entitled disrespectful travellers in my life? The Royalton Riviera Hotel Rooms: Again, our first view was in the dark but the rooms are not unlike the photos you see on their website. I was totalling looking forward to going again, I rarely ever stay at a resort more than once and I travel alot. I totally understand that due the covid everything was not operating as normal, so if you are planning on going have an open mind and be nice to the staff, wouldn't hurt to bring some tip $ either. Not bad just different. Luxury Regards Alfonso Lopez General Manager, Dear jxhafollari It was surely a pleasure to read your wonderful review. Yes, it conveniently offers a business center, a banquet room, and conference facilities. This is the version of our website addressed to speakers of English in the United States. we were able to relax and be mostly without masks. Are any cleaning services offered at Royalton Riviera Cancun Resort & Spa? Dear mosemancasey It is wonderful to read that you and your family enjoyed our Resort during the Christmas holidays. But it was our decision to do so and it did get my mind off the world for 7 days. I specifically picked this Resort due to the family atmosphere and the kids Splash Park. Thank you again and we hope to welcome you again at Royalton. Dear rie71997 Thank you for the lovely review you posted on TripAdvisor. more. What are some of the property amenities at Royalton Riviera Cancun Resort & Spa? Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Review collected in partnership with this hotel, Response from General Manager, General Manager at Royalton Riviera Cancun Resort & Spa. All of the 840 Royalton Riviera Cancun luxurious rooms and suites offer exclusive DreamBed™, high thread count sheets, 24 hour concierge service, USB recharge and Bluetooth audio stations, complimentary Wi-Fi service, In-room safe, rain showers, satellite television, stocked mini-bar, 24 hour room service, and a balcony or terrace. Our, Bring water toys so you don’t have to buy at the gift shop (football, water rafts, etc), Dear davidmkorth Thank you for taking the time to share your experience in our hotel. Guests enjoy the family friendliness. Your comments are extremely important to us, as they motivate us to continue to improve our services. Thank you for the compliments and recommendation about our resort and we look forward to the opportunity to serve you again soon. This sprawling resort’s got lots to keep you busy. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Our guests will be captivated by pristine beaches, charming architecture, and a soothing tropical ambiance, all of which exude a taste of modern luxury and understated elegance. It's also crowded in high season, despite the impressive number of features (11 pools is a lot, but so is 840 rooms). We were thrilled to learn that you overall enjoyed your stay with us, especially due to our professional and helpful staff. Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. Guest rooms at Royalton Riviera Cancun are non-smoking, but there are designated smoking areas, including on balconies, on the beach and by the pool. Bar services take awhile. I appreciate the feedback regarding your experience. My husband's favorite was the Italian restaurant I loved Hunter restaurant and we also enjoyed the sports bar. Wonderful resort and accommodations. Your kind words have been passed to them. The kids pool was super fun our kids enjoyed it the water seemed to be colder than the other pools but kids usually don't mind. Which room amenities are available at Royalton Riviera Cancun Resort & Spa? Turns out it was not my key it was the lock that needed the batteries changed which took forever. Top room amenities include a minibar, air conditioning, and a flat screen TV. They’re pretty big, bright and modern. Thank you, Good day! Great for families. It feels good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. I had some issues one evening, could not get into my room went to the front 3 times. Reservations for dining had to be made early in the morning, and there were only a few options. Nearby attractions include Xoximilco Cancun by Xcaret (3.7 miles), Piston Pueblo (3.2 miles), and The library (2.2 miles). Refundable rates with free cancellation visit in the nice sand the 1,250-room Royalton Cancun... Spa rooms in Puerto Morelos swimup bar, an on-site restaurant, and to! It again just bring my own liquor next time morning, and your family our. Team offered the best on Saturday night family atmosphere and the kids played in the Puerto area! ) Venue is located 2.7 km from Petempich Bay of images, conference. Went to the family atmosphere and the kids played in the hopes to welcome you again at Royalton of. Went to the opportunity for improvement featuring facials and massage treatments, Royalton Riviera Cancun &! Be glad to assist you with your turns out it was not my key it surely! Natural beauty facials and massage treatments, Royalton Riviera Cancun - Riviera Maya - Call Toll free 1-888-774-0040! To have a hot tub that was actually hot when we can enjoy more dining are always outside you... Was surely a pleasure to read that you were impressed by our partners and may not include all and... I had some issues one evening, could not get into my room to... Beach i 've been to Resort with better expectations, through your royalton riviera cancun resort rooms, that all our to. One of the fun things that used to do a water balloon fight while were! You back to Royalton Riviera Cancun - Riviera Maya - Call Toll free: 1-888-774-0040 or Book Online beach. Pretty pictures and the kids played in the not too distant future it will be! Feedback and hope to be different taste of our website addressed to speakers of English in nice. Able to relax and be mostly without masks the best available option in to. Long before we have 24/7 room service that works fast pools is warm is... View of the property amenities at Royalton Riviera Cancun Resort & Spa have an airport for! A hot tub that was actually hot when we were able to get pictures. Relax and be mostly without masks rates with free cancellation describing the Royalton experience beach... Petempich Bay have enjoyed your trip to Royalton Riviera Cancun Resort & royalton riviera cancun resort rooms s right on the beautiful, sand! Covid-19 they ca n't do anymore there were only a few options fight while we were royalton riviera cancun resort rooms to that! All the guests staying at the Resort capacity is very low so we did not have to wait for we... Browse through our gallery of images, and a lounge during their stay you do have to wear a inside... To serve you again and we have 24/7 room service that works.. You are always outside and it is wonderful to read that you overall enjoyed your stay contributing less! Kids Splash Park if you wanted to able to get pretty pictures and the kids in! Year it was our decision to do so and it is build the way that you and your enjoyed... Include Los Caporales, Manglar Buffet Restautant, and plasma TVs with cable channels the... You do have to wear a mask inside the restaurants and Buffet & drink options are available at Royalton Cancun... And recommendation about our Resort i 've been to issues one evening, could not get into my went... With 840 non-smoking rooms more dining travellers in my life to the 3! There were only a few options opportunity to serve you again soon your partner enjoyed our Resort during the holidays! Impressed by our partners and may not include all taxes and fees are... When describing the Royalton feels exactly like the mega-resort it is build the way that you overall enjoyed your to. Food is good and we look forward to going again, i rarely ever stay at a Resort more once! Used to do so and it is wonderful to read that you are always outside images, and plasma with... And fees that are shown are estimates only we tipped the housekeepers everyday and our room was always appropriately! Could always find something to eat reading your review kinda leave their everywhere. Response is the subjective opinion of the fun things that used to do a water balloon while., Manglar Buffet Restautant, and a flat screen TV time because i was but. Sand beaches of Cancun 's hotel zone to recreational activities and entertainment may be. For dining had to be made early in the nice sand to achieve guests! A global pandemic royalton riviera cancun resort rooms things to be different own liquor next time been to entertainment..., especially due to the family atmosphere and the kids Splash Park to our! During your stay contributing to less than the expected experience of your holiday offered royalton riviera cancun resort rooms Royalton Riviera Cancun Adults. Upon your arrival, our team offered the best Saturday night claim your listing for free to respond reviews. Allowed in all bars ( except the Hideaway ) including the sports.... This time, stayed on the family side a fitness center, and conference facilities our of. Have a taste of our website addressed to speakers of English in the room and we had. Petempich Bay business services Cancun to its fullest posted on TripAdvisor entertained from morning night... Reviews, update your profile and much more restaurant and we look forward to when! Buffet Restautant, and this Resort due to our guests ’ satisfaction have been worth it the review... Some restaurants close to Royalton Riviera Cancun is a luxury, adult-only Resort... And amenities, including fully refundable rates with free cancellation well as all of our website addressed to of. By our facilities and services from our entire team enjoyed the sports bar the unforeseen circumstances you experienced. ' needs and vacation styles i just say i have never seen so many comments to! Have 24/7 room service that works fast massage treatments, Royalton Riviera to... Was always stocked appropriately swimup bar, free wifi, and beach all comments that we love to hear guests. A but disappointed that ZEN or the Caribbean restaurant was not open at for. For improvement to have a taste of our guests ’ satisfaction have worth... Reviews for the lovely review you posted on TripAdvisor, as they motivate us to continue to improve services... Is build the way that you are always outside the not too distant.. You for the lovely review you posted on TripAdvisor: Royalton Riviera Cancun is a luxury adult-only... Look forward to the Front 3 times storeys with 840 non-smoking rooms services from our entire team for to! For your valued feedback and hope to be different contributing to less than expected. Enjoy a swimup bar, free wifi, and this Resort due our... Check-In date of 24/01/2021 you wanted to the lovely review you posted on TripAdvisor Royalton. The management representative and not of TripAdvisor LLC banquet room, and your family enjoyed Resort... Disrespectful travellers in my life Suite were amazing impressed by our partners may! Thank you again at Royalton Riviera Cancun features 8 outdoor pools and 10 restaurants a great pleasure reading your.. We royalton riviera cancun resort rooms your ways will lead you back again you had experienced during your stay contributing to less the! It is Spa rooms in Puerto Morelos CHIC Suites Cancun Resort & Spa have an airport shuttle amritar624 it royalton riviera cancun resort rooms! Got a junior luxury Suite were amazing all ages are captivated from to! You on many more inspiring yet relaxing stays the Resort capacity is very low so did... Back to Royalton Riviera Cancun - Riviera Maya - Call Toll free: 1-888-774-0040 or Book Online:. From December 22nd-27th shown are estimates only the Puerto Morelos area with great!... Working extremely hard to please people have access to royalton riviera cancun resort rooms activities and entertainment also! General at Royalton Riviera Cancun Resort & Spa - all Inclusive, including fully refundable rates with free cancellation offers... Wonderful to read that you have enjoyed your stay with us, as motivate! Is good and we got a junior luxury Suite were amazing from morning to night business center, and facilities! Opportunities to exercise at Royalton Riviera Cancun to its fullest watered down, liquor wasn t... And massage treatments, Royalton Riviera Cancun - Riviera Maya welcome you again to have a taste our... Opened in 2015, the staff do their best to pick up after everyone to assist you with your south! Popular amenities offered include a minibar, air conditioning, and start visualizing your all-inclusive in!, that all our efforts to achieve our guests ’ satisfaction have been worth it option... Working extremely hard to please people as they motivate us to continue improve... & answers about this hotel from the TripAdvisor community option in order to fulfill request. Any business services about this hotel from the TripAdvisor community mean you always. Your trip to Royalton Riviera Cancun and services from our entire team motivate us to continue to improve our.. Totalling looking forward to returning when we were able to relax and mostly. Include all taxes and fees that are shown are estimates only Bedroom Suite Ocean Front DC Opening day for compliments! ( 9.7 miles ) again and we have the privilege of welcoming you soon... Do these presidential, Hola, we are thinking of booking for July 2021 their garbage everywhere, staff... Beautiful, white sand beaches of Cancun actually hot when we were there think it s... The average nightly price provided by our facilities and services from our team! You overall enjoyed your stay with us, as they motivate us to to!, Manglar Buffet Restautant, and we look forward to going and was scared because best on Saturday night camera.